Adding a User

The way your website is setup allows you to have different users with different levels of privileges the ability to login from anywhere and work on the back-end of your site. These users can login simultaneously too, meaning that multiple users in multiple locations can be working on the website at the same time.

In this section I’ll show you how to add a new user, what privileges you give them and how to notify them of there new roles on the website including the username and password needed for them to login.

I know in the first help page ‘Getting Started – How to Login’ I said you only needed to focus on the 3 sections I highlighted. Well, I lied. There’s one more section and it’s helpfully called ‘Users’. Hover over ‘Users’ in the left hand menu and a smaller menu will pop up with 3 options. Click on ‘Add New’ to add a new user:

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The image above shows the ‘Add User’ screen so let’s go ahead and enter in the new users details. 

The username should ideally contain some numbers and not just be the users name as it is much easier for anyone to guess. Then you need to add in a valid eMail address that the user already has access too. Then add in their first and last name. You don’t need to add a website in so leave that blank.

Next click on ‘Show Password’ and you will be able to see the secure password which the site has generated for you. You can use this or you can type over it and change it. PLEASE use a secure password. It should include numbers, capital letters, lowercase letters and a symbol or 2. My password for everything I use online is B34stiE&8oY5 as it’s highly secure and I love the Beastie Boys from the 80’s – joke, I don’t love the Beastie Boys (and it’s not really my password, but you get the idea) – Make it secure. I don’t want to be getting an eMail with you complaining that someone wiped out your website and when I check your username is your exact name and your password is ‘Password123’. I won’t be overly happy and nor will you when you get the bill! So PLEASE take your online security seriously. If you’re handing this job over to staff then you need to make sure they are aware of the importance that this is secure. Anyone who gets access to this part of the site could in theory wipe the whole thing out within a matter of seconds if they wanted too. Depending on what your business is, this could have huge financial consequences. Phew, serious bit over…

Leave the box ticked ‘Send the new user an eMail about their account’ and then all that’s left to do is to set the new users role.

Most of the time the owner of the site would be an Administrator. Everyone else would have a lower role assigned. Please check the various role descriptions below to decide which role you would be giving to which user. I know it’s a little long winded but please be aware of what role each user has and the implications of it. If you need any help or advice please ask us.

Finally all that is left to do it click on ‘Add User’. This will setup the users account and eMail them with full details including their username and password.

Rememebr too that all details that you’ve setup for the user can be edited by anyone with a high enough role in the future should anything need changing.

Here’s those roles in full:


An administrator is the top dog of user roles. An administrator can do pretty much everything on the site. Add new posts and edit or delete ANY posts that ANY user made. An administrator can also
install and delete plugins and themes and they can add or delete users. They can change existing users details including passwords and can delete other administrators. This role should only be used by the actual website owner as it gives total control over the whole site. If you own the site and are adding other people in, staff or family or friends, be mindful of this and be careful who you make administrators on your site.


An Author is as you would expect, able to write and publish their own content. They can upload images and videos to add into their content. They can also delete their own content too but cannot do anything with anyone else’s content. This role is the role you would expect to give to the majority of staff BUT beware that they could still login and delete older content if they become disgruntled at a later date or they had left your company but you had not revoked their user rights on the website. For example if you had a blog which was administered by an employee and they left your company on bad terms they could in effect, delete all of their posts, which you had paid them to write.


The Subscriber role is for sites where you may want to have users login before they can read or access certain parts of the website. They have no control over any of the content on the website in anyway and can only login to change their own username and password details. They can add a comment to a blog post that is already live on the site.

If you need a more in-depth type of user contact us and we can talk about how we can setup different roles for users based on your requirements.


The Editor role has full access and control to the content sections of the site. Editors can add, edit, publish and delete content. They can also edit and delete content written by other users. Editors CANNOT change site settings, install or uninstall plugins or themes or add or remove other users. This role should be selected for people who you want to be able to control the content of the site without giving them access to the inner workings of the actual site.


A contributor can add and edit their own content but they cannot actually publish them. All content made by a contributor has to be authorized by a higher role in order for it to go live on the site.